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Yes.  We understand that learning a new email platform can be challenging.  IT Services has teamed up with CEWT to offer Outlook Fundamental for Single Users and Outlook Fundamentals for those with Multiple Emails Training Sessions.  

To register, please go to https://selkirk.ca/ce/courses/selkirk-college-professional-development  Pre-registration is required.  Session maximum is 25 seats per course.

Dates and Times

  Outlook Fundamentals for Single User

• Thursday, March 25^th – 8:30 – 10:00

Outlook Fundamentals for those with Multiple Emails

• Wednesday, March 17^th  - 11:30 – 1:00Wednesday, March 24^th  - 11:30 – 1:00

Starting Monday, March 8th, 2021, the Outlook client will be available to all staff.  Go to the Software Centre to download Office 2019 Pro to your computer. Start typing Software Centre The Outlook Client is installed on your Selkirk staff computer.  Start to type the word "Outlook" in the start menu to find the short cut to Outlook App.  The start menu is located in the bottom left search option on your task bar.  To Pin this icon to your task bar, right click on Office 2019 Pro and download. 

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Image Removedthe icon and select Pin to taskbar.

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Select and open the contact section (People) down in the bottom left corner of screen.  Right click on one of your contact lists and select properties.  Then select the outlook Address Book tab and check the box “show this folder as an email address book.

There are 2 ways you can access shared mailboxes.

Method 1:

1. Click on the circle with your initials in the top right of your screen
   
   
   
2. Click on Open another mailbox
   
   
   
3. Fill in the mailbox you would like to access.
   

This will open the mailbox in a new window.

Method 2:

1. Right Click on the word Folders in your left hand navigation.
   
2. Click Add shared folder
   
   
   
3. Fill in the mailbox you would like to access.
   
4. It will appear underneath your inbox.

No, this method is not supported or recommended by Selkirk College.

Encryption involves encrypting, or disguising, the content of data in order to protect potentially sensitive information from being read by anyone other than intended recipients.  Click here for more information on Encryption and Securing your Data.

Users can send up to 100 external emails per hour, 500 internal emails per hour and up to a total of 500 emails a day.

Up to 50GB with the Outlook desktop client. As always, it is recommended that you keep your mailbox clean to maximize performance. Larger mailboxes will perform slower especially on older computers.

Microsoft authentication will remember the last Microsoft account you accessed.  To fix this you have 2 options.

1) You can go to portal.office.com and log out of your other email and then login with your Selkirk credentials.

2) You can open a private or incognito window and go to outlook.selkirk.ca and login with your Selkirk credentials.

Yes, mail merge is supported by the Outlook mail client. Please contact IT Services should you require assistance.

Yes, your Outlook 365 email can be added to your phone providing your email application supports ModernAuth/OAuth2 including the Outlook App on iOS and Android. Note - Only Microsoft Outlook Mail application is officially supported.

Contact IT Services and notify us of the loss / theft. Should the device connect to the internet again, IT Services can remotely wipe the entire phone including email on the device.

• Contact IT Service Centre
• Submit an IT Ticket 
• Join our Virtual Service Centre through Zoom:  https://selkirk.zoom.us/j/61287987713  (Monday-Friday 10AM-12PM & 1-3:30PM)
• Microsoft Support

Mac users can access Outlook on the Web.  Please contact the IT Services for more information about the Outlook Client.

No, forwarding Outlook emails to personal email accounts is not supported or allowed by Selkirk College.