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Prerequisites
Info
  • Must have Mitel Connect installed and configured
    • If working remotely this will require the VPN connection

Solution

Configure my existing

Using Mitel Connect, Selkirk College employees are able to configure their “Available” status Mitel voicemail to allow users to press “1”

to be transferred to my

for transfer to the employee's cell phone

If I do not answer

.  If the cell phone goes unanswered, the system will take a message

on my

using Mitel voicemail

Steps

.

Prerequisites

  • Must have Mitel Connect installed and configured on device.
    • VPN connection required to install when working remotely.

Instructions

  1. Open Mitel Connect
  2. Top left corner of the window click on "Connect",
then
  1. then "Settings".
Image RemovedIn the centre click

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  2. In the left column click on
“Call Routing”
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  1.  "Call Routing".

    Image Added

  2. Click on the green
“Change” button beside “If
  1. "Change" button beside "If callers press 1 while listening to my voicemail…..
  1. "

    Image Modified

  2. Click on the first box that says ”Select Number”.
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    1. Click on the radio button on the left side of the “Add Label Box”
    2. Enter “Mobile” in the label box
    3. Enter your 10-digit phone # in the “Add Number” box
    4. Click on the green “Use Selected Number” button
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    1. Image Added

  1. Click on the Green “Next” button to record your new message.
    1. Select your sound mode by selecting either the Speaker for your PC or the handset icon for a headset.
    2. Click the green “Record New Greeting”
and
      • in your message include that the user can press “1” to be transferred to your
Cell
      • cell phone.
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  1. Click on the green “Save” button after you are satisfied with your message
  1. . You will be returned to the main settings page.
    • Your settings should now
show
    • display: “If callers press 1 while listening to my voicemail greeting then try to find me at this Number: (
250
    • xxx) xxx-xxxx (Mobile)".

      Image Modified

  1. Click on the Green “Change” button to apply the changes.


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