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Virtual Helpdesk is closed for the summer. For IT Services help, please submit a ticket or call us at 1-844-304-6500.

Support for Students

Quick Links

Reset your own password by going to Microsoft Online Password Reset on your personal device
if you’re unable to reset your own password, use the https://forms.selkirk.ca/view.php?id=479873

Our IT Service Centre is staffed by a team of agents supporting Selkirk College across all campuses.

Support Hours (September - April)

Virtual Helpdesk Sessions are 8:00-9:00 AM & 2:00-3:00 Monday-Friday

In-Person Support:

Castlegar Campus (Bonnington Wing B11) - Helpdesk Window open 11:00 AM - 1:00 PM - Monday - Friday
Tenth Street Campus - Each Tuesday of the month from 8:00 AM - 3:00 PM
Silver King Campus (C219) - Each Thursday of the month from 8:00 AM - 3:00 PM
Trail Campus: Each Friday of the month from 8:00 AM - 4:00 PM (utilize support via the Kiosk located in the student lounge area)

Phone Support

Dial extension 55255 (internal) or 1-844-304-6500 (external) - if you leave a voicemail, it creates an IT ticket automatically.