IT Services Status Report
SYSTEM STAUS: NORMAL
Internet & Network | NORMAL | CITRIX | NORMAL |
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VPN | NORMAL | MITEL SOFTPHONE | NORMAL |
NORMAL | MOODLE | NORMAL | |
KALTURA | NORMAL | UNIT 4 | NORMAL |
TELEPHONE | NORMAL | WEBSITE | NORMAL |
PRINTING | NORMAL | WIRELESS | NORMAL |
SRS | NORMAL | ZOOM | NORMAL |
LANSCHOOL | NORMAL | ALERTUS | NORMAL |
MICROSOFT SERVICES | NORMAL |
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Upcoming Outage Notices
Nov 23, 2024 IT Services is scheduled to perform major network upgrades to the Nelson Silverking campus. Network services will be impacted including access to classroom/lab computers, on campus network connectivity to Selkirk services, internet access.
WiFi services at all campus locations may experience an outage on Nov 13, 2024 between 12:00 PM - 2:00 PM PST due to scheduled network maintenance.
IT Services is upgrading network infrastructure at Grand forks, Kaslo, Nakusp and Nelson campus. Network services will be impacted including access to classroom/lab computers, on campus network connectivity to Selkirk services, internet access.
Date | Time | Campus | Location affected |
CompleteTuesday, Nov 05, 2024 | 3:00:00 PM | Silverking | Nelson Silverking campus Facilities building Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
CompleteThursday, Nov 07, 2024 | 3:00:00 PM | Silverking | Nelson Silverking campus Basement floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
CompleteTuesday, Nov 12, 2024 | 3:00:00 PM | Tenth Street | Nelson 10th Street campus Patenaude Music Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
Thursday, Nov 14, 2024 | 3:00:00 PM | Nelson 10th Street campus Patenaude 1st Floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Tuesday, Nov 19, 2024 | 3:00:00 PM | Nelson 10th Street campus Patenaude Music Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Thursday, Nov 21, 2024 | 3:00:00 PM | Nelson 10th Street campus Patenaude room P200 Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Tuesday, Nov 26, 2024 | 3:00:00 PM | Nelson 10th Street campus Patenaude 2nd Floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Thursday, Nov 28, 2024 | 3:00:00 PM | Nelson 10th Street campus Patenaude 3rd Floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Tuesday, Dec 03, 2024 | 3:00:00 PM | Nelson 10th Street campus Mary Hall Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Thursday, Dec 05, 2024 | 3:00:00 PM | Nelson 10th Street campus Housing Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
Tuesday, Dec 10, 2024 | 3:00:00 PM | Nelson 10th Street campus Housing Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
Date | Time | Campus | Location affected |
CompleteFriday, Oct 04, 2024 | 10:30:00 AM | Nakusp | Naksup campus Internet and network will be unavailable from 10:00 AM PST to 2:00 PM PST |
1:00:00 PM | Kaslo | Kaslo campus Internet and network will be unavailable from 10:00 AM PST to 2:00 PM PST | |
CompleteThursday, Oct 10, 2024 | 3:00:00 PM | Victoria Street | Victoria Street campus Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
CompleteFriday, Oct 11, 2024 | anytime | Grand Forks | Grand Forks campus Internet and network will be unavailable from 10:00 PM PST to 2:00 PM PST |
CompleteTuesday, Oct 15, 2024 | 3:00:00 PM | Silver King | Nelson Silverking campus Classroom building 1st Floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
CompleteThursday, Oct 17, 2024 | 3:00:00 PM | Nelson Silverking campus Classroom building 2nd Floor Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
CompleteTuesday, Oct 22, 2024 | 3:00:00 PM | Nelson Silverking campus Student Commons building Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
CompleteThursday, Oct 24, 2024 | 3:00:00 PM | Nelson Silverking campus North Trades building Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
CompleteTuesday, Oct 29, 2024 | 3:00:00 PM | Nelson Silverking campus South Trades building Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST | |
CompleteThursday, Oct 31, 2024 | 3:00:00 PM | Nelson Silverking campus Carpentry building Internet and network will be unavailable from 3:00 PM PST to 4:00 PM PST |
CompleteOct 24, 2024 Wired and wireless connections at Castlegar Student housing will be sporadically be disrupted due to testing.
Complete WiFi services at all College campus locations will be upgrade on Oct 18, 2024 . The SC-Staff network will be replaced with Staff-Selkirk. Faculty and staff should use Staff-Selkirk to connect their College devices to the wireless network.
CompleteWiFi services at Trail campus will be upgraded on Oct 11, 2024 . The SC-Staff network will be replaced with Staff-Selkirk. Faculty and staff should use Staff-Selkirk to connect their College devices to the wireless network.
Oct 8, 2024 resolved Authentication outage for
my.selkirk
Password changes (account synchronization)
SRS
SC-Staff WiFi access
IT Services is working to restore access to these services.
CompleteSep 20, 2024 Kalso Network Outage between 9:15 and 9:45 AM
Aug 26, 2024 RESOLVED Selkirk.ca is currently experiencing technical issues. Hosting services are being investigated.
Aug 12, 2024 CompleteTrail campus - Friday, August 16th, there will be a brief campus network and internet outage in Trail while we transition to the new switching equipment. The outage is scheduled for noon, from 12:00 PM PST to 1:00 PM PST.
Jul 24, 2024 Complete IT Services is upgrading the SRS system on Wednesday, July 24th, from 7 am - noon. This upgrade is necessary to improve system reliability and security. SRS will be unavailable to staff during the upgrade period.
Jul 17, 2024 complete Network connectivity will be temporarily disrupted for the Grand Forks campus on Thursday , Jul 18, 2024, between 10:30 AM PST and 11:30 AM PST due to scheduled maintenance by the Internet Service provider.