IT System Status

SYSTEM STATUS

System Name	System Status

System Name	System Status
Internet & Network	NORMAL
CITRIX	NORMAL
VPN	NORMAL
MITEL SOFTPHONE	NORMAL
EMAIL	NORMAL
MOODLE	NORMAL
KALTURA	NORMAL
UNIT 4	NORMAL
TELEPHONE	NORMAL
WEBSITE	NORMAL
PRINTING	NORMAL
WIRELESS	NORMAL
SRS	NORMAL
ZOOM	NORMAL
LANSCHOOL	NORMAL
ALERTUS	NORMAL
MICROSOFT SERVICES	NORMAL
TEAMS	NORMAL
S DRIVE	NORMAL
UNITY	NORMAL

UPDATES

(All times are Pacific Standard Time (PST) unless otherwise indicated.)

Status	Date	Update

Status	Date	Update
COMPLETED	May 23, 2026	IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. Network services will be impacted, campus network and connectivity to Selkirk services (Nelson, Silver king, 10th Street). Oracle and Student portal reboots at 21:00
PLANNED	Jun 27, 2026	IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Trail, Grand Forks and Nakusp
PLANNED	Jun 13, 2026	IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. Network services will be impacted, campus network and connectivity to Selkirk services (Castlegar)
COMPLETED	May 13, 2026	11:45 AM - 1:00 PM Upgrade VPN Login to VPN may be affected for up to 30 min.
COMPLETED	May 12, 2026	11:45 AM - 1:00 PM Upgrade Firewall Cranbrook and Trail No expected outages.
COMPLETED	May 11, 2026	11:45 AM - 1:00 PM Upgrade Firewall Management Centre Login to VPN may be affected for up to 30 min.
CANCELLED	Mar 28, 2026	IT Services is upgrading Core network devices in Castlegar from 12:00 PM to 4:00 PM.All Campus Network services will be impacted
COMPLETED	Jun 27, 2026	IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Nakusp
COMPLETED	Jun 13, 2026	IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Grand Forks
COMPLETED	Mar 13, 2026	IT Services will be upgrading critical infrastructure services from Friday 13th March 5.30 PM to Saturday 14th March 12:00 PM PST. Services impacted include SRS, FRS, SLED, CEReg, Student portal. Services will not be accessible during these hours.
COMPLETED	Mar 02, 2026	Staff and Student WIFI authentication is currently experiencing problems. Will update this page when more information is available. Public is still functional
COMPLETED	Mar 04, 2026	Users are reporting error messages when logging in to Unit 4. IT Services has escalated the issue with our vendor.
COMPLETED	Mar 12, 2026	Nakusp Campus is Currently offline
COMPLETED	Mar 30, 2026	Network services remain impacted Monday including Staff-Selkirk & Student-Selkirk Wifi and VPN.