IT System Status
SYSTEM STATUS
System Name | System Status |
|---|---|
Internet & Network | NORMAL |
CITRIX | NORMAL |
VPN | NORMAL |
MITEL SOFTPHONE | NORMAL |
NORMAL | |
MOODLE | NORMAL |
KALTURA | NORMAL |
UNIT 4 | NORMAL |
TELEPHONE | NORMAL |
WEBSITE | NORMAL |
PRINTING | NORMAL |
WIRELESS | NORMAL |
SRS | NORMAL |
ZOOM | NORMAL |
LANSCHOOL | NORMAL |
ALERTUS | NORMAL |
MICROSOFT SERVICES | NORMAL |
TEAMS | NORMAL |
S DRIVE | NORMAL |
UNITY | NORMAL |
UPDATES
(All times are Pacific Standard Time (PST) unless otherwise indicated.)
Status | Date | Update |
|---|---|---|
COMPLETED | Sep 01, 2026 | SRS Maintenance: 8AM - 9AM - Updates to the new Student Portal and legacy student schedule. |
COMPLETED | Aug 18, 2026 | SRS Maintenance: 8AM - 9AM - Users may experience a disruption in SRS, please try again outside the maintenance window. |
COMPLETED | Aug 07, 2026 | IT Services is upgrading Core network devices from 3:00 PM to 4:00 PM. Network services should not be impacted, |
COMPLETED | Aug 06, 2026 | IT Servies will be reconfiguring the VPN Connection New connections to the VPN will be affected existing connections will not be affected 2:00 PM - 3:30 PM |
COMPLETED | Jul 24, 2026 | IT Services is upgrading Core network devices from 3:00 PM to 4:00 PM. Network services should not be impacted, |
RESOLVED | Jul 10, 2026 | IT Services applied a fix last night. If you see login options choose SAML. Some users are experiencing errors logging in to Unit 4 |
COMPLETED | Jun 13, 2026 | IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. Network services will be impacted, campus network and connectivity to Selkirk services (Castlegar) |
COMPLETED | Jun 27, 2026 | IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Trail, Grand Forks and Nakusp |
RESOLVED | Jun 12, 2026 | Users are reporting errors with automatic refunds when withdrawing students from CEReg courses. IT Services is currently investigating. |
COMPLETED | Jun 10, 2026 | Patching Oracle SRS, down from 21:00-24:00 |
COMPLETED | May 23, 2026 | IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. Network services will be impacted, campus network and connectivity to Selkirk services (Nelson, Silver king, 10th Street). Oracle and Student portal reboots at 21:00 |
COMPLETED | May 13, 2026 | 11:45 AM - 1:00 PM Upgrade VPN Login to VPN may be affected for up to 30 min. |
COMPLETED | May 12, 2026 | 11:45 AM - 1:00 PM Upgrade Firewall Cranbrook and Trail No expected outages. |
COMPLETED | May 11, 2026 | 11:45 AM - 1:00 PM Upgrade Firewall Management Centre Login to VPN may be affected for up to 30 min. |
CANCELLED | Mar 28, 2026 | IT Services is upgrading Core network devices in Castlegar from 12:00 PM to 4:00 PM.All Campus Network services will be impacted |
COMPLETED | Jun 27, 2026 | IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Nakusp |
COMPLETED | Jun 13, 2026 | IT Services is upgrading Core network devices from 12:00 PM to 4:00 PM. All Network services will be impacted in Grand Forks |
COMPLETED | Mar 13, 2026 | IT Services will be upgrading critical infrastructure services from Friday 13th March 5.30 PM to Saturday 14th March 12:00 PM PST. Services impacted include SRS, FRS, SLED, CEReg, Student portal. Services will not be accessible during these hours. |
COMPLETED | Mar 02, 2026 | Staff and Student WIFI authentication is currently experiencing problems. Will update this page when more information is available. Public is still functional |
COMPLETED | Mar 04, 2026 | Users are reporting error messages when logging in to Unit 4. IT Services has escalated the issue with our vendor. |