FAQs - Office 365 (O365)
- Tracy King
- Harley Palmer
- Holly Steenvoorden
NOTE:
IT Services has implemented an HTML warning for externally originating messages to help prevent phishing attacks. All messages received from external (i.e. non "@selkirk.ca" addresses) will display the following warning.
In This Article:
STUDENTS
How do I access M365?
To access M365, go to https://portal.office.com. You will see your Outlook and OneDrive icons. The full Office Suite will be available 30 days prior to your program start date.
You may also download Office onto your personal computer by clicking on the Install Office link on the right hand side of the screen.
How do I get started using OneDrive?
Click on the link for step by step instruction on Getting Started With OneDrive
How do I access my O365 email?
- Open a web browser to the Outlook Sign in page (https://outlook.selkirk.ca).
- Use your Selkirk College user name (i.e. yourname@edu.selkirk.ca) and password.
- For detailed instructions on logging in and using O365 email, visit Using Outlook on the Web for O365.
How long is my student data accessible in O365 and OneDrive?
Your data is accessible for 30 days after your program ends. Your data is then retained for 2 years before being permanently deleted.
Where can I use OneDrive sync?
OneDrive sync can only be used on Selkirk College computers. OneDrive sync cannot be used on personal computers and access to files should be done through OneDrive web access at http://portal.office.com.
Who can I contact if I have questions about Microsoft O365?
- Contact IT Service Centre
- Submit an IT Ticket
- Join our Virtual Service Centre through Zoom (days and hours TBA)
- Microsoft Support
STAFF
How long is my staff data accessible in O365 and OneDrive?
Your data is accessible for 30 days after your contract or employment date ends. Your data is then retained for 5 years before being permanently deleted.
Where can I use OneDrive sync?
OneDrive sync can only be used on Selkirk College computers. OneDrive sync cannot be used on personal computers and access to files should be done through OneDrive web access at http://portal.office.com.
How do I get access to the O365 suite of products and services?
Access to O365 product suite is automatically provisioned by Selkirk College Identity Management system based on employment or program enrollment.
Will program distribution lists be migrated?
Yes, course distribution lists will still dynamically provision student accounts for course communication.
Who can I contact if I have questions about Microsoft O365?
- Contact IT Service Centre
- Submit an IT Ticket
- Join our Virtual Service Centre through Zoom (days and hours TBA)
- Microsoft Support