FAQ - Staff Outlook Email and OneDrive

Outlook Manual:

Outlook Manual Selkirk College.pdf

Selkirk College Outlook Training Videos:

How to set up automatic replies

Outlook Auto Reply.mp4

Navigating the Outlook Calendar - basics

zoom_0.mp4 - Outlook Calendar Basics

Outlook Creating a Contact and a Group.mp4

Outlook Views.mp4

Instructions on getting started with OneDrive can be found on go.selkirk.ca.

Click here to access Microsoft OneDrive Video training.

1. Open File Explorer
2. Find your OneDrive-Selkirk College folder and select to open

1. Login to SRS to access your class list.
2. Mark down the “Course name” and the “intake” of your class.
3. Compose a new email in Outlook and type the email address into the “To” field:
4. Type in the course name, dash (-), and intake, then add @edu.selkirk.ca

<coursename>-<intake>@edu.selkirk.ca

(Example: carp100a-w21r01@edu.selkirk.ca)

**you are not required to create your own contact list to email your class**

Select and open the contact section (People) down in the bottom left corner of screen.  Right click on one of your contact lists and select properties.  Then select the outlook Address Book tab and check the box “show this folder as an email address book.

There are 2 ways you can access shared mailboxes.

Method 1:

1. Click on the circle with your initials in the top right of your screen
   
   
   
2. Click on Open another mailbox
   
   
   
3. Fill in the mailbox you would like to access.
   

This will open the mailbox in a new window.

Method 2:

1. Right Click on the word Folders in your left hand navigation.
   
2. Click Add shared folder
   
   
   
3. Fill in the mailbox you would like to access.
   
4. It will appear underneath your inbox.

No, forwarding Outlook emails to personal email accounts is not supported or allowed by Selkirk College.

No, this method is not supported or recommended by Selkirk College.

Encryption involves encrypting, or disguising, the content of data in order to protect potentially sensitive information from being read by anyone other than intended recipients.  Click here for more information on Encryption and Securing your Data.

Users can send up to 100 external emails per hour, 500 internal emails per hour and up to a total of 500 emails a day.

Up to 50GB with the Outlook desktop client. As always, it is recommended that you keep your mailbox clean to maximize performance. Larger mailboxes will perform slower especially on older computers.

Microsoft authentication will remember the last Microsoft account you accessed.  To fix this you have 2 options.

1) You can go to portal.office.com and log out of your other email and then login with your Selkirk credentials.

2) You can open a private or incognito window and go to outlook.selkirk.ca and login with your Selkirk credentials.

Yes, mail merge is supported by the Outlook mail client. Please contact IT Services should you require assistance.

Yes, your Outlook 365 email can be added to your phone providing your email application supports ModernAuth/OAuth2 including the Outlook App on iOS and Android. Note - Only Microsoft Outlook Mail application is officially supported.

Contact IT Services and notify us of the loss / theft. Should the device connect to the internet again, IT Services can remotely wipe the entire phone including email on the device.

• Contact IT Service Centre
• Submit an IT Ticket 
• Join our Virtual Service Centre through Zoom:  https://selkirk.zoom.us/j/61287987713  (Monday-Friday 10AM-12PM & 1-3:30PM)
• Microsoft Support

Mac users can access Outlook on the Web.  Please contact the IT Services for more information about the Outlook Client.