Common Desk Phone Tasks

Access voicemail from home 

• Call your direct line and wait for your greeting, then press * then # (right after each other) 
• OR Call the switchboard, wait for the auto attendant, then press  # key 
• You will be asked for your extension, enter it 
• You will be asked for your Password, enter it followed by the # key 
• Your voicemail will now function as if you were in the office. 

Transfer your Local to another phone 

• Press the voicemail button 
• Once you hear the auto attendant press the # key 
• You will be asked for your extension, enter it 
• You will be asked for your Password, enter it followed by the # key 
• When the "Main Menu" is reached, Enter 731 
• Your local will now be attached to this phone

Check voicemail from another extension 

• Press voicemail button 
• When you hear attendant press the # key 
• You will be asked for your extension, enter it 
• You will be asked for your Password, enter it followed by the # key 
• Follow the prompts 

Conference call 

• With first person on the line, select the second line and call or receive second call 
• Once the second connection is established, you will see "JOIN" at the bottom of the screen 
• Select the button under "Join" and both parties will be on the line 
• Continue the same process to add another caller 

Change user name for voicemail 

• Press voicemail button 
• You will be asked for your Password, enter your voicemail password 
• Press 7 
• Press 6 
• You will be asked to record your name