How to reset your employee password

When you first set up your employee account, you’ll be be asked to set up authentication methods that you can use to reset your own password.

Password criteria

Your new password must include:

• a minimum of 8 characters

• 1 or more UPPERCASE character

• 1 or more lowercase character, and

• a number or symbol

Passwords cannot include your user name.

How to reset your password

1. Go to https://portal.office.com

2. Enter your email address and click Next

3. Click ‘Forgot my password’.

Open

4. Enter your email address and complete the CAPTCHA

5. Choose your recovery method

6. Set your new password